I tried to claim a listing, but it did not recognize my email. What do I do? Aldex Oun April 29, 2019 19:51 Updated Follow If you are trying to claim your listing, but the email address is not your current email address, please contact us at 1.800.442.2477 x4 or via email at email@example.com for TaxBuzz or firstname.lastname@example.org for CountingWorks. Related articles I have a listing and want to delete it. Can I? We have an employee listed under my business name that we no longer employ. What do we do?