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  2. Online CPE
  3. Commonly Asked Questions.

Commonly Asked Questions.

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This section addresses the most commonly asked questions concerning the online CPE product line.

  • What are the minimum system requirements to use ClientWhys Learning Center?
  • I placed an order online what do I do next?
  • I have used your tax CPE for years, why is it not recognizing my username or password?
  • Do you report CPE to the IRS or CTEC?
  • How long do I have to complete a course?
  • Where can I find my CPE certificate?
  • Can you provide answers to the final exam questions?
  • Can I skip the review questions and only take the final exam?
  • How do I complete a course?
  • What is the course format?
  • Where do I find the course PDF?
  • What should I do If I forget my user name or password?
  • I no longer use the email associated with my online CPE account.
  • Can I login to my account from any computer?
  • If I purchase an online course do I have to sit in front of my computer to complete the course?
  • I purchased a ClientWhys bundled package (CTEC, EA or Unlimited Bundle), what is my next step?
  • How many questions are in a course?
  • Why am I tested on subjects that I do not use in my tax practice?
  • If I fail, can I retake the final exam?
  • How do I get a copy of a prior year certificate?
  • I am a California Registered Tax Preparer (CTEC). Am I required to take an additional 15 hours of continuing education for the IRS in addition to the 20 hours required by CTEC?
  • Do you provide the 60 Hour education course for CTEC?
  • Is ClientWhys approved by the IRS to provide continuing education to tax practitioners?
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