Commonly Asked Questions.
This section addresses the most commonly asked questions concerning the online CPE product line.
- What are the minimum system requirements to use ClientWhys Learning Center?
- I placed an order online what do I do next?
- I have used your tax CPE for years, why is it not recognizing my username or password?
- Do you report CPE to the IRS or CTEC?
- How long do I have to complete a course?
- Where can I find my CPE certificate?
- Can you provide answers to the final exam questions?
- Can I skip the review questions and only take the final exam?
- How do I complete a online course?
- How do I complete a webinar?
- What is the course format?
- Where do I find the course PDF?
- What should I do If I forget my user name or password?
- I no longer use the email associated with my online CPE account.
- Can I login to my account from any computer?
- If I purchase an online course do I have to sit in front of my computer to complete the course?
- How many questions are in a course?
- Why am I tested on subjects that I do not use in my tax practice?
- If I fail, can I retake the final exam?
- How do I get a copy of a prior year certificate?
- I am a California Registered Tax Preparer (CTEC). Am I required to take an additional 15 hours of continuing education for the IRS in addition to the 20 hours required by CTEC?
- Do you provide the 60 Hour education course for CTEC?
- Is ClientWhys approved by the IRS to provide continuing education to tax practitioners?