The system will lock out a client after 3 bad login attempts.
Lockbox Admins can easily unlock the clients account for them.
- Login to the main lockbox admin,
- Go to the clients set up page
- Scroll down and change the account locked flag from yes to no
- Reset the password if needed
- Click update.
Note - The client can click the forget password link on the Lockbox login page to reset the password after one hour from the original lockout time.