Permanently Delete a Spouse from the Portal

Wendy Claypool -

When you delete a spouse record, it permanently deletes that spouse from your account and it can not be restored.

To permanently delete a spouse from the Portal -

  • Go to the Client tab
  • Select a client
  • Scroll down to the bottom of the page and click Profile
  • Click the edit button to the right of Status
  • From the drop down menu select "Delete"
  • A Warning Message will Display
  • Click Save Changes.




After you click save changes, the client view will refresh, the spouse tab will go away, and the + for Add Spouse will re-appear.

Note - If there is an eSign in progress with a spouse signature request, the system will not allow you to delete the spouse.

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